Q: Do you do customized orders?
A: Sorry, we can't customize.
Q: Can I repaint or wax the table legs? What are they made of?
A: The surface is raw steel and clear lacquered, you can repaint any color or wax the surface.
Q: What is the size of top plate of the table legs?
A: --- Hairpin Legs 4.75"x4.75" --- Tube Legs 4" depth --- Adjustable square tube legs 4"x4" ... all 1/8" thick
Q: How much weight can the table legs hold? Do the hairpin legs wobble?
A: Please check individual items as we have provided a suggested maximum weight. Hairpin legs may wobble if you push the table due to the natural solid steel- it does not effect the maximum weight they can hold
Q: Do you have everything in stock?
A: All items are in stock unless marked as "Out Of Stock"
Q: How much is shipping?
A: Shipping rates are low and are calculated automatically at checkout
Q: How quick do you ship?
A: We ship within 2 business days
Q: Can I come pick up my order? Do I need to order in advanced?
A: Yes, you are welcome to drop by our Burlington location to pick up. Ordering in advanced is optional
Q: Are you open Saturday or Sunday?
A: We apologize for any inconvenience, we are closed Saturday & Sunday. Hours of operation are Monday through Friday 9:00am-5:00pm
RETURN POLICY & WARRANTY
Q: Am I able to return the products?
A: We offer a full refund within 30-days of purchase( except 1''*3'' tubing table bases, Sliding barn door hardware, stainless steel table base) .The products need to be in original condition and packaged (if shipped). Note- Customer must pay return shipping and we cannot refund original shipping
Some products come Prepackaged (like 1''*3'' tubing table bases, Sliding barn door hardware, stainless steel table base). If the package has been opened, we can only issue 80% of the original price.
All the slabs and lumber are final sale.
Q: Is there any warranty?
A: If any products arrive defective or different from the description of products please send us an email with a photograph within 7 days of the purchase.